Privacy Policy
How Shopify Expert Marketplace collects, uses, and protects your information.
Shopify Expert Marketplace ("we," "us," or "our") operates the website shopifywebsexpert.com (the "Site") and provides Shopify design, development, and related consulting services (the "Services"). This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using the Site or our Services, you agree to the practices described here.
1. Information We Collect
We collect information in the following ways:
- Information you provide directly: name, email address, phone number, company name, project details, and any files or messages you send us through contact forms, email, or scheduling tools.
- Payment information: billing name and address processed through third-party payment providers. We do not store full payment card numbers on our own servers.
- Automatically collected information: IP address, browser type, device type, pages visited, referring URLs, and approximate location, collected via cookies and analytics tools.
- Advertising identifiers: click IDs and campaign data from advertising platforms such as Microsoft Advertising (Bing Ads) and Google Ads when you arrive via a paid ad.
2. How We Use Information
We use collected information to:
- Respond to inquiries and provide requested quotes or consultations
- Deliver, maintain, and support the Services you've purchased
- Process payments and send invoices or receipts
- Improve the Site, our Services, and customer experience
- Send service-related updates and, where you've opted in, marketing communications
- Measure and improve the performance of our advertising campaigns
- Comply with legal obligations and enforce our agreements
3. Sharing Your Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate our business (hosting, payment processing, email delivery, analytics, project management tools), bound by confidentiality obligations
- Advertising and analytics partners, including Microsoft Advertising and Google, to measure ad performance using aggregated or pseudonymized data
- Legal or regulatory authorities where required by law, court order, or to protect our rights and safety
- A successor entity in the event of a merger, acquisition, or sale of business assets
4. Cookies & Tracking Technologies
The Site uses cookies and similar technologies to remember preferences, understand how visitors use the Site, and measure the effectiveness of our marketing. You can control or disable cookies through your browser settings; disabling cookies may limit some Site functionality.
5. Advertising (Including Microsoft/Bing Ads & Google Ads)
We run paid advertising campaigns, including through Microsoft Advertising (Bing Ads) and Google Ads. These platforms may place conversion-tracking cookies or pixels on the Site to measure ad performance and, where applicable, show remarketing ads to previous visitors. We do not knowingly allow these partners to collect sensitive personal data through these tools. You can opt out of personalized advertising through your Microsoft Advertising and Google Ads account settings, or through industry opt-out tools such as the Digital Advertising Alliance's consumer choice page.
6. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information for as long as necessary to provide the Services, comply with legal or tax obligations, resolve disputes, and enforce agreements. When information is no longer needed, we take steps to delete or anonymize it.
8. Your Rights & Choices
Depending on your location, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time via the unsubscribe link or by contacting us
- Object to or restrict certain processing of your data
To exercise any of these rights, contact us using the details in Section 13.
9. California Privacy Rights (CCPA/CPRA)
If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CCPA/CPRA"), gives you specific rights regarding your personal information. This section describes those rights and how to exercise them.
Categories of personal information we collect generally include: identifiers (name, email, phone, IP address), commercial information (services purchased, project details), internet or network activity (Site usage, cookies, advertising click IDs), and, if provided voluntarily, business contact and payment-related information. We do not knowingly collect sensitive personal information beyond what is necessary to provide our Services.
We do not sell or share your personal information for cross-context behavioral advertising in the way "sale" or "share" is defined under the CCPA/CPRA, beyond the standard advertising-cookie activity described in Sections 4 and 5. You may still submit a "Do Not Sell or Share My Personal Information" request at any time using the contact details below, and we will honor it.
Your California rights include the right to:
- Know what personal information we collect, use, disclose, and (if applicable) sell or share
- Delete personal information we've collected from you, subject to certain legal exceptions
- Correct inaccurate personal information
- Opt out of the sale or sharing of personal information and of targeted advertising
- Limit the use of sensitive personal information, where applicable
- Non-discrimination — we will not deny you services, charge different prices, or provide a different level of quality because you exercised any of these rights
Opt-in consent. Where we collect information through a contact or quote request form, we ask you to affirmatively opt in — via a checked consent box — before we contact you or process that information for marketing purposes. You may withdraw this consent at any time by emailing the address below or using the unsubscribe link in any marketing email.
To exercise any California privacy right, email info@shopifywebsexpert.com with the subject line "California Privacy Request." We will verify your request using the information you've provided to us and respond within the timeframe required by law (generally 45 days). You may also designate an authorized agent to make a request on your behalf.
10. Children's Privacy
Our Services are intended for businesses and individuals over the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
11. International Users
We serve clients globally, and your information may be processed in a country other than your own, including Pakistan and the United States, which may have different data protection laws than your home jurisdiction. By using our Services, you consent to this transfer and processing.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last Updated" date at the top of this page. Continued use of the Site after changes take effect constitutes acceptance of the revised policy.
13. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
Shopify Expert Marketplace
Email: info@shopifyexpertmarketplace.com
Phone: (832) 532-6321
Website: shopifyexpertmarketplace.com